Canbet Director: "We are working diligently..."

ten/31/2013 two:27:08 PM –

SBR first documented on October fifteen that Canbet Sportsbook blamed technological troubles for a backlog of participant payouts. The end users each received a very similar generic concept detailing that payouts have been at the moment delayed. No time-frame was offered on when cash would be cleared, which prompted far more grievances from annoyed users.

SBR described earlier in the 7 days that five Canbet Sportsbook gamers documented payment.

Since 2009, Canbet Sportsbook has underwent two ownership alterations. Yin Khing Investments Ltd acquired Canbet in Could 2009. SBR later on reported in December 2012 that Canbet was acquired by the Interactive Gaming & Sports Group (IASGroup).

Whilst Canbet customer support did not immediately return SBR’s make contact with with regards to the participant complaints, a director of the on the web sportsbook offered the pursuing statement:

“As you have earlier documented, the iGAS Group tookover the license of Canbet in 2012 and considering that that time, we have labored hard in revamping the model and re-participating with many of Canbet’s former consumers. This has also coincided with many several IT advancement changes and updates, and will soon see the launch of a fully reinvigerated Canbet Sportsbook. As we have reported to our consumers, we have experienced an issue with our payment processing system which has resulted in some cases, unusual long delays in acceptance of their deposits or remittance of their withdrawals,” wrote the Director.

“Relaxation assured, we are doing work diligently to solve this problem as swiftly as achievable. You will uncover that many of our buyers have been compensated and those that have not are in the approach. We also intend to compensate them for any inconvenience that they have encountered in the course of this time.”

SBR is searching for far more clarification on when exactly gamers can anticipate to get their money and what methods Canbet is getting to resolve the increasing amount of grievances. SBR also presented a record of participant account numbers that approved SBR to mediate their disputes through their sportsbook dispute submissions.

In mild of the stumbling blocks, Canbet Sportsbook has experienced their rating reduced to the mark of D+.

Canbet players have also sounded off in the SBR publishing forum. The SBR Sportsbook & Industry forum is a cost-free message board the place on the web bettors and on line casino gamblers share opinions on their sportsbook ordeals.

Gamers that have not currently accomplished so are asked to file an SBR grievance.

Follow SportsbookReview.com on twitter. SBR has been the leading on the internet sportsbook industry watchdog considering that 1999. Gamers in need to have of help need to post a sportsbook complaint form. Gamers with standard queries could also contact SBR by creating to aid@sportsbookreview.com.

Canbet Director: "We are working diligently..."